Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

I cant install FireFox on Windows 7 Enterprise SP1

  • 4 odpovědi
  • 1 má tento problém
  • 74 zobrazení
  • Poslední odpověď od user633449

more options

Hi, I am trying to install Firefox on my work PC - which is running Windows 7 Enterprise SP1. I have tried the 'Firefox Installer.exe' stub from the main download page. I have also tried 64-bit and 32-bit installers for 'Firefox Setup 61.0.1.exe' from the 'Advanced Install Options & Other Platforms' page too.

But each of them gives the following error: Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 x64 or newer. Please click the OK button for additional information.

I have Admin rights on my PC - so, any ideas why it wont install? Thanks.

Hi, I am trying to install Firefox on my work PC - which is running Windows 7 Enterprise SP1. I have tried the 'Firefox Installer.exe' stub from the main download page. I have also tried 64-bit and 32-bit installers for 'Firefox Setup 61.0.1.exe' from the 'Advanced Install Options & Other Platforms' page too. But each of them gives the following error: Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 x64 or newer. Please click the OK button for additional information. I have Admin rights on my PC - so, any ideas why it wont install? Thanks.

Zvolené řešení

I imagine that you are correct. You can talk to your Corporate IT and see if they will allow the installation of Firefox for Enterprise, https://www.mozilla.org/firefox/organizations/

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (4)

more options

Hi, With Windows 7 Type cmd.exe into Search and then Right Click and run as Administrator then Copy/Paste sfc /scannow ( sfc<space>/scannow ) into the Dos Command Prompt and then Enter.

Try the installer again. Not sure where you went for the installer. If was not here please try this :

more options

Reboot when finished. sfc /scannow

more options

Hi, Sorry for the late reply - was not in the office. Tried the sfc /scannow and reboot - made no difference - definitely downloaded from the above link.

I suspect that this is some kind of corporate security restriction - my Admin account is an audited one - not a pure Admin account - so perhaps they are still blocking Firefox. Thanks for the help anyways :)

more options

Zvolené řešení

I imagine that you are correct. You can talk to your Corporate IT and see if they will allow the installation of Firefox for Enterprise, https://www.mozilla.org/firefox/organizations/