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Reply-To email addresses no longer populating in some accounts

  • 1 odpověď
  • 1 má tento problém
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  • Poslední odpověď od Matt

dianebk2003
dianebk2003
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I manage several accounts for my employer. Just recently a couple of them are having issues with the address field no longer automatically populating when I use the "Reply-To" function. It doesn't happen on every email, but I'm spending enough time having to copy-and-paste addresses from the header back to the address field that it's becoming a hindrance. I don't see a pattern in the types of emails that happens with - all our emails come through our zerolag server, and the individual customer email addresses are all over the place - some come through gmail, some are Yahoo, many are private domains, etc.

I do notice that if I reply to one email from a particular person and the field doesn't populate, then none of them to that person will.

I've started TB in Safe Mode, disabled all Add-ons (I only use three) and seen no difference. None of the Add-ons have recently updated. I'm using version 52.9.1(32-bit) on Windows 10.

I manage several accounts for my employer. Just recently a couple of them are having issues with the address field no longer automatically populating when I use the "Reply-To" function. It doesn't happen on every email, but I'm spending enough time having to copy-and-paste addresses from the header back to the address field that it's becoming a hindrance. I don't see a pattern in the types of emails that happens with - all our emails come through our zerolag server, and the individual customer email addresses are all over the place - some come through gmail, some are Yahoo, many are private domains, etc. I do notice that if I reply to one email from a particular person and the field doesn't populate, then none of them to that person will. I've started TB in Safe Mode, disabled all Add-ons (I only use three) and seen no difference. None of the Add-ons have recently updated. I'm using version 52.9.1(32-bit) on Windows 10.

Všechny odpovědi (1)

Matt
Matt
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I will lock this in favor of your new duplicate posting.


https://support.mozilla.org/en-US/questions/1232703