Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Amazon prime won't play videos - it says I need to install the latest version of firefox. I am on 60.6.0esr

  • 3 odpovědi
  • 1 má tento problém
  • 10 zobrazení
  • Poslední odpověď od BentleyBling

more options

I have always watched Amazon Prime videos on Firfox.

When i went to do so recently I was unable to and got a message telling me to install the latest Firefox.

However I am on 60.6.0esr and am told Firefox is up to date

Please help!

I have always watched Amazon Prime videos on Firfox. When i went to do so recently I was unable to and got a message telling me to install the latest Firefox. However I am on 60.6.0esr and am told Firefox is up to date Please help!

Zvolené řešení

hi BentleyBling, firefox 60.6.0esr is the enterprise version of firefox - though it's technically capable of playing back amazon content, they block it for some reason. i think it's best to just switch to the regular release builds from https://www.mozilla.org/en-US/firefox/all/

Přečíst dotaz v kontextu 👍 1

Všechny odpovědi (3)

more options

What does the actual screenshot error say? Minus/Blackout private data.

more options

Zvolené řešení

hi BentleyBling, firefox 60.6.0esr is the enterprise version of firefox - though it's technically capable of playing back amazon content, they block it for some reason. i think it's best to just switch to the regular release builds from https://www.mozilla.org/en-US/firefox/all/

more options

Thanks Philipp - that has sorted it.