Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

I cannot see the headers on messages in my InBox & other folders though they are there

  • 1 odpověď
  • 1 má tento problém
  • 4 zobrazení
  • Poslední odpověď od toinette1

toinette1
toinette1
more options

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

Zvolené řešení

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (1)

toinette1
toinette1 Autor dotazu
more options

Zvolené řešení

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.