Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Can't create a developer account, getting error 'Your verification email was just returned. Mistyped email?'

  • 3 odpovědi
  • 1 má tento problém
  • 6 zobrazení
  • Poslední odpověď od Roland Tanglao

gauravagashe1
gauravagashe1
more options

While signing up for the Firefox developer account I do receive the verification email from Firefox however before I receive an email the verification code field disappears and I cannot enter the verification code. I receive an error 'Your verification email was just returned. Mistyped email?' Tried with my company email account and one personal email account on Outlook.com but did not work with either.

Had a look at two other solutions for this problem but those did not work.

While signing up for the Firefox developer account I do receive the verification email from Firefox however before I receive an email the verification code field disappears and I cannot enter the verification code. I receive an error 'Your verification email was just returned. Mistyped email?' Tried with my company email account and one personal email account on Outlook.com but did not work with either. Had a look at two other solutions for this problem but those did not work.
Přiložené obrázky

Všechny odpovědi (3)

Wesley Branton
Wesley Branton
more options

There a couple of reasons this may happen.

The most common happens when you have a vacation reply or automated response set up on your email. When Firefox sends the code, it immediately receives a reply from the email address, which it interprets as an error message from the email provider.

If this is what's happening, displaying any vacation replies or other automated messages should fix the issue.

The other possible issue is that your email provider is indeed sending an error message back to the Firefox accounts system, even though the email goes through. Certain providers, like Yahoo and AOL, do this quite often. This can sometimes be fixed by adding accounts@firefox.com to your contacts list so that it's treated as a trusted sender.

Hope this helps.

gauravagashe1
gauravagashe1 Autor dotazu
more options

Thanks for the response Wesley. I've been trying to figure out if there are auto-responders if any. My IT team confirmed there aren't any auto-responders set which I confirmed looking at the traces on the email server.

Roland Tanglao
Roland Tanglao
  • Moderator
more options

HI gauravagashe1

For software development questions about Firefox add-ons, I'd ask in discourse instead: https://discourse.mozilla.org/c/add-ons/35

Cheers! ...Roland