Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Mozilla is not saving customization/settings. I get *.json.tmp files.

  • 5 odpovědí
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Matt

more options

Mozilla is not saving customization/settings. I get *.json.tmp files. When I restart Mozilla Thunderbird, the tmp file is deleted, and my previous session settings are lost.

Mozilla is not saving customization/settings. I get *.json.tmp files. When I restart Mozilla Thunderbird, the tmp file is deleted, and my previous session settings are lost.

Všechny odpovědi (5)

more options

What anti virus are you using?

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
more options

Upravil uživatel snakyjake dne

more options

So you are using virtual box are you?

more options

Yes, using VirtualBox and shared folder feature.

.json.tmp files will be created.

Workaround: I close Thunderbird. I rename files to *.json

Also finding problems with Addons. They won't install using VirtualBox shared folders.

https://bugzilla.mozilla.org/show_bug.cgi?id=1497819

Upravil uživatel snakyjake dne

more options

Then I will leave you with the bug report. There is nothing I can add.