Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

64bit verison doesnt render websites where 32bit does?

  • 2 odpovědi
  • 1 má tento problém
  • 4 zobrazení
  • Poslední odpověď od christian.seed

christian.seed
christian.seed
more options

Hello,

I have been asked to upgrade our Firefox ESR in our VDI from 32bit to 64bit. We are using Window server 2012R2.

When I uninstall 32bit and install 64bit I dont get any errors and the program runs, but if I try to go to any website I dont get any page or error message. If I do a search in the URL Bar it does give you the end URL for the search engine, but we dont see anything. I have uninstalled the program, removed AppDATA folders, ProgramDATA and Reg keys related to Mozilla, but still get the same result. If I use another user account I get the same issues.

Could some recommend a fix ?

Hello, I have been asked to upgrade our Firefox ESR in our VDI from 32bit to 64bit. We are using Window server 2012R2. When I uninstall 32bit and install 64bit I dont get any errors and the program runs, but if I try to go to any website I dont get any page or error message. If I do a search in the URL Bar it does give you the end URL for the search engine, but we dont see anything. I have uninstalled the program, removed AppDATA folders, ProgramDATA and Reg keys related to Mozilla, but still get the same result. If I use another user account I get the same issues. Could some recommend a fix ?

Zvolené řešení

HI,

After further troubleshooting we have resolved the issue. It looked like our Citrix VDA Software needed upgrading.

Thanks

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe security software causes this issue or you have a driver that isn't compatible.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

christian.seed
christian.seed Autor dotazu
more options

Zvolené řešení

HI,

After further troubleshooting we have resolved the issue. It looked like our Citrix VDA Software needed upgrading.

Thanks