Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

ImportExport This add-on is not compatible with your version of Thunderbird.

  • 2 odpovědi
  • 1 má tento problém
  • 12 zobrazení
  • Poslední odpověď od sfhowes

cwmcglinchey
cwmcglinchey
more options

I just downloaded the current version of Thunderbird (78.0.1) and can't download ImportExport add-on. When I attempt, msg says 'not compatible'. Suggestions on what to do? Ultimately, I want to import an mbox zip of gmail (g-suite) email and attachments into my personal email.

I just downloaded the current version of Thunderbird (78.0.1) and can't download ImportExport add-on. When I attempt, msg says 'not compatible'. Suggestions on what to do? Ultimately, I want to import an mbox zip of gmail (g-suite) email and attachments into my personal email.

Všechny odpovědi (2)

Stans
Stans
more options

Revert back to v68 available for download via https://archive.mozilla.org/pub/thunderbird/releases/68.10.0/

There is no rush to upgrade to v78.

sfhowes
sfhowes
  • Top 10 Contributor
more options

You can do most of the functions of the add-on manually. Copy the mbox file, the large file in the zip with no extension, into Mail\Local Folders of the profile folder. Help/Troubleshooting, click Open Folder, close TB, copy the mbox.

If you try to revert to 68, you will likely encounter more problems. If the profile you're running in 78 is the one that was run in 68, even more issues arise. In that case, the best option is to create a new profile with 78, starting from Help/Troubleshooting, about:profiles, and add your accounts. Local mail, address books and other data can be transferred manually from the old profile to the new one if necessary.