Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Reset Windows PC, logged back in, bookmarks not synced.

  • 5 odpovědí
  • 1 má tento problém
  • 44 zobrazení
  • Poslední odpověď od michaelrpfox97

more options

Hi, So I recently reset my windows PC, logged back into my firefox account on it and my bookmarks aren't coming back, it's showing my desktop's bookmarks on my android phone (from before when I reset my PC), but the bookmarks aren't being transferred back to the actual bookmark toolbar on my desktop. I could manually copy and paste all the bookmarks from my phone but I think this would take quite a while.

I tried "connect to another device" but when I press "Scan" on my phone, aim it at the QR code on my desktop, it just says "Did you use the system camera? You must pair from within a Firefox app." from within firefox on android.

I just want to be able to get my bookmarks back on my desktop.

Thanks.

Hi, So I recently reset my windows PC, logged back into my firefox account on it and my bookmarks aren't coming back, it's showing my desktop's bookmarks on my android phone (from before when I reset my PC), but the bookmarks aren't being transferred back to the actual bookmark toolbar on my desktop. I could manually copy and paste all the bookmarks from my phone but I think this would take quite a while. I tried "connect to another device" but when I press "Scan" on my phone, aim it at the QR code on my desktop, it just says "Did you use the system camera? You must pair from within a Firefox app." from within firefox on android. I just want to be able to get my bookmarks back on my desktop. Thanks.

Všechny odpovědi (5)

more options

Hi

Just to clarify, are any bookmarks coming across from your Android device?

more options

Seburo said

Hi Just to clarify, are any bookmarks coming across from your Android device?

Synced tabs are coming across, just not bookmarks. On my mobile, the old desktop bookmarks show up under desktop bookmarks, but bookmarks on my mobile don't come across to the desktop, and the desktop bookmarks don't show up on mobile.

more options

Hi

Do you have bookmarks set as an item in the Firefox Sync settings?

more options

Seburo said

Hi Do you have bookmarks set as an item in the Firefox Sync settings?

Yeah I do, I think the issue might be when I scan the QR code and it doesn't sync? I'm logged in on both devices with the same account so not too sure.

more options

Still having the same issue- I checked and sync settings are enabled for bookmarks on my PC and phone.