Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

After password change cannot receive messages

  • 2 odpovědi
  • 1 má tento problém
  • 19 zobrazení
  • Poslední odpověď od glennmaillist

more options

I changed the password on two of my email accounts. My ISP is AT&T. I can log onto my accounts via webmail. I have deleted the two accounts from my saved password file in Thunderbird. When I attempt to login to me AT&T account, I get a request for password which I enter and check save to the password file. When I press enter, Thunderbird attempts to connect to my ISP and a shortly get an error message about my password being incorrect. I checked the logins, JASON file and it has the correct password. I can receive email from the accounts that I did not change passwords on. What do I need to do to get Thunderbird to logon to my ISP with the new passwords?

I changed the password on two of my email accounts. My ISP is AT&T. I can log onto my accounts via webmail. I have deleted the two accounts from my saved password file in Thunderbird. When I attempt to login to me AT&T account, I get a request for password which I enter and check save to the password file. When I press enter, Thunderbird attempts to connect to my ISP and a shortly get an error message about my password being incorrect. I checked the logins, JASON file and it has the correct password. I can receive email from the accounts that I did not change passwords on. What do I need to do to get Thunderbird to logon to my ISP with the new passwords?

Zvolené řešení

Remove the passwords from Saved Passwords, restart TB, enter a secure mail key instead of the account password when prompted.

https://support.mozilla.org/en-US/questions/1288812

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

more options

Zvolené řešení

Remove the passwords from Saved Passwords, restart TB, enter a secure mail key instead of the account password when prompted.

https://support.mozilla.org/en-US/questions/1288812

more options

Thank you very much for the help. Now I question using a secure key/password generated by my ISP. Sound like an open invitation to be hacked as you did not generate your own secure key/password. No reply requested, just an observation.