Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Unified inbox count is wrong

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od EternalNewbie

EternalNewbie
EternalNewbie
more options

Hello, helpers! Thanks for being here.

I'm running up-to-date Tbird on a 2014 Mac Air, updated to the latest Catalina OS.

I have three inboxes, and I use the "unified inbox" display. The unread emails count doesn't incorporate unreads from all accounts. That is: Account A has three unread email; Account B has 15 unread emails. The unified inbox count is only 3, where it should be 18.

This is a newish (last couple weeks) problem I hoped would be fixed by updating to the newest version, but no luck. Ideas please?

Thanks!

Hello, helpers! Thanks for being here. I'm running up-to-date Tbird on a 2014 Mac Air, updated to the latest Catalina OS. I have three inboxes, and I use the "unified inbox" display. The unread emails count doesn't incorporate unreads from all accounts. That is: Account A has three unread email; Account B has 15 unread emails. The unified inbox count is only 3, where it should be 18. This is a newish (last couple weeks) problem I hoped would be fixed by updating to the newest version, but no luck. Ideas please? Thanks!

Všechny odpovědi (1)

EternalNewbie
EternalNewbie Autor dotazu
more options

I found the problem! In case it helps others:

The real issue was that Account B wasn't included in the Unified Inbox at all - not just the unread count, but the emails themselves.

I followed https://support.mozilla.org/en-US/questions/1300055 these directions from another user's topic and the problem is fixed!