Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

E-Mail Not Downloading

  • 3 odpovědi
  • 3 mají tento problém
  • 2 zobrazení
  • Poslední odpověď od stephancole

more options

Yesterday morning, everything was working fine. Yesterday afternoon, it wasn't. I use Comcast and Thunderbird. I can send e-mail using Thunderbird but no e-mail is downloading from Comcast. I can view my Comcast e-mail on their web site. I am using Pop3 but I read something about adding IMAP so I tried to do that but I kept getting an error. I'm trying to figure out whether this is a Comcast or a Thunderbird problem before the painful experience of calling Comcast support. Any ideas?

Yesterday morning, everything was working fine. Yesterday afternoon, it wasn't. I use Comcast and Thunderbird. I can send e-mail using Thunderbird but no e-mail is downloading from Comcast. I can view my Comcast e-mail on their web site. I am using Pop3 but I read something about adding IMAP so I tried to do that but I kept getting an error. I'm trying to figure out whether this is a Comcast or a Thunderbird problem before the painful experience of calling Comcast support. Any ideas?

Zvolené řešení

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Přečíst dotaz v kontextu 👍 3

Všechny odpovědi (3)

more options

Zvolené řešení

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

more options

Thank you, thank you, thank you! It's now working fine. I never even considered that it might be related to ESET32.

more options

This fixed the problem for me Thank you very much.