Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on [Mozilla Connect](https://mzl.la/3NWO5BA). Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Widevine CDM plug-in issue. Not able to stream any video..

  • 3 odpovědi
  • 5 má tento problém
  • 14 zobrazení
  • Poslední odpověď od brad46

n.akhtar42
n.akhtar42
more options

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated today (21.4.2021) and now it's crashing. My firefox is 78.10, the latest for OSX 10.9. Can anyone suggest how to resolve this ?

I'm not able to stream any content on Netflix, Amazon Prime, channel 4, 5 using firefox. The error message is 'The widevine CDM plugin has crashed'. I looked up in preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated today (21.4.2021) and now it's crashing. My firefox is 78.10, the latest for OSX 10.9. Can anyone suggest how to resolve this ?

Všechny odpovědi (3)

HenricuzHotmail
HenricuzHotmail
more options

I sugest reinstalling plug it could be.. things solve itself in maybe a new auto update, but that is hard to tell. Did this help you ?

pauls.filter
pauls.filter
more options

https://support.mozilla.org/en-US/questions/1333747

n.akhtar42
n.akhtar42 Autor dotazu
more options

Does anyone know where or how we can access the previous version of widevine CDM? I don't think 4.10.2209.1 is compatible with Firefox 78/ Mac OSX 10.9. It's not possible to access directly from widevine.com as they instruct endusers to contact the service provide (ie. Mozilla).