Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Installing current version of Thunderbird over version 38.1

  • 1 odpověď
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od Doyenne

Doyenne
Doyenne
more options

As a new user, I installed Thunderbird version 38.1 in order to convert my PST file to Thunderbird. This version will not allow me to update to a newer version. I have already backed up my profiles according to the instructions found in the support section. If I install the current version, what files do I replace in the new version from the earlier version in order to get my folders and emails back? I want to keep all of my emails and file structure and make them visible in the new version. I am assuming that the new version will overwrite the old one and that the old profile will need to be cut and pasted in to place. Or am I wrong? Are there additional steps to take to have Thunderbird look at the correct profile? have seen some descriptions of what to do but I am a technical novice and I am not sure that I completely understood how to get Thunderbird to look at my original profile. I understand that a version specific new profile will be created in the new version. I just don't know how to get my emails and folders back.

Thanks for any help or advice you can give.

As a new user, I installed Thunderbird version 38.1 in order to convert my PST file to Thunderbird. This version will not allow me to update to a newer version. I have already backed up my profiles according to the instructions found in the support section. If I install the current version, what files do I replace in the new version from the earlier version in order to get my folders and emails back? I want to keep all of my emails and file structure and make them visible in the new version. I am assuming that the new version will overwrite the old one and that the old profile will need to be cut and pasted in to place. Or am I wrong? Are there additional steps to take to have Thunderbird look at the correct profile? have seen some descriptions of what to do but I am a technical novice and I am not sure that I completely understood how to get Thunderbird to look at my original profile. I understand that a version specific new profile will be created in the new version. I just don't know how to get my emails and folders back. Thanks for any help or advice you can give.

Všechny odpovědi (1)

Doyenne
Doyenne Autor dotazu
more options

Oops, forgot to mention that I have Windows 10 on a laptop PC. Also, I have seen the help article for Version 68 but since the latest version is much higher than that, I didn't want to assume that the answer was the same.