Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

My previous question regarding lost bookmarks

joegils1
joegils1
more options

I have restored/retrieved all my bookmarks with no problem at all on previous laptops even after I have gotten rid of the one before. For some reason I cannot restore or sync and retrieve any of my bookmarks. through 3 laptops that have gone dead, this has never happened before. Are they all just gone for good and Im screwed or is there a way to get them back...sync and everything is not bringing them back like before.

I have restored/retrieved all my bookmarks with no problem at all on previous laptops even after I have gotten rid of the one before. For some reason I cannot restore or sync and retrieve any of my bookmarks. through 3 laptops that have gone dead, this has never happened before. Are they all just gone for good and Im screwed or is there a way to get them back...sync and everything is not bringing them back like before.

Všechny odpovědi (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Here's a link to your earlier thread: https://support.mozilla.org/questions/1344242. Seems simpler to consolidate in one or the other.

By "cannot restore" do you mean you copied over a bookmark backup file (a .jsonlz4 file) and Firefox won't restore it? Is there a particular error message?

Or is this all about Sync... unfortunately, Sync doesn't always work, but others may have a better idea of how to troubleshoot it.