Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

When I try to add second email says account already exists but it’s mine

  • 1 odpověď
  • 1 má tento problém
  • 6 zobrazení
  • Poslední odpověď od Paul

reeasley
reeasley
more options

When I try to add second email says account already exists but it’s mine from when I had Firefox previously. But now I have a different primary email. Just trying to add the old email as a secondary. Can I merge the old account? If I creat a new secondary email it won’t be anything I monitor so it won’t stay active

When I try to add second email says account already exists but it’s mine from when I had Firefox previously. But now I have a different primary email. Just trying to add the old email as a secondary. Can I merge the old account? If I creat a new secondary email it won’t be anything I monitor so it won’t stay active

Všechny odpovědi (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you do not need that second Firefox Account, I recommend that you go into the account and close it - freeing up the address to be used as the secondary address in your current account.