Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Unable to connect to my mail server

more options

Hi, I am facing issues of connecting to my webmail account via thunderbird after updating my ssl certificate. Thunderbird was working fine but I had to update my ssl and I installed a new certificate instead of just updating the old one. After that, I cannot connect to my server. It says server time out every time. I have checked the settings and everything is there, imap and smtp ports are same.

Hi, I am facing issues of connecting to my webmail account via thunderbird after updating my ssl certificate. Thunderbird was working fine but I had to update my ssl and I installed a new certificate instead of just updating the old one. After that, I cannot connect to my server. It says server time out every time. I have checked the settings and everything is there, imap and smtp ports are same.

Všechny odpovědi (2)

more options

Hello there Muhammad We have read your message. We try to help you.


After installing the new ssl certificate it says server time out.


Oké its time to ask your Internet service provider why they not support the SSL/Tls functions on the normal way?

https://www.htbridge.com/ssl/ Is the solution to see if it s all secure.



Greetings Firefox volunteer.

Upravil uživatel Display name. день сумо dne

more options

Hello there Muhammad. We have read your message . We try to help you.

Your certificates are new ,oke. You used a new ssl certificate. And not used the update.

Try to contact your isp to ask if you can use the certificates and what is wrong. They are the persons for this question.

You can check online if your stuff is secure.

https://www.sslchecker.com/sslchecker (Scannedvirustotal) Greetings Firefox volunteer

Upravil uživatel Display name. день сумо dne