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Changing my email address on my Mozilla Support profile

BenHur65
BenHur65
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Hi,

I changed my email address to a gmail address a year ago, but I still use the Mozilla Support. Mozilla Support will let you change your password on your profile, but NOT your email address. I have tried unsuccessfully to advise them of my new email address and ask that they change it at their end, but nothing ever came of it. I never got any response. What do people advise me to do in this case?

Hi, I changed my email address to a gmail address a year ago, but I still use the Mozilla Support. Mozilla Support will let you change your password on your profile, but NOT your email address. I have tried unsuccessfully to advise them of my new email address and ask that they change it at their end, but nothing ever came of it. I never got any response. What do people advise me to do in this case?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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There is a two-step process for changing your email address on your Firefox Account:

(1) Add your new address as a secondary address (2) Promote your secondary address to primary

More info: Change the primary email address on your Mozilla account.