Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Thunderbird goes down

  • 6 odpovědí
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od christ1

more options

When I start Thunderbird it goes down. It has done so since Friday. I tried to download Thunderbird again - but it still crashes

When I start Thunderbird it goes down. It has done so since Friday. I tried to download Thunderbird again - but it still crashes
Přiložené obrázky

Zvolené řešení

This is a known problem. Unfortunately there is no solution yet, and possibly won't be any time soon. So there aren't very many options. One thing you can try is to start Thunderbird in Troubleshooting Mode. This probably will not fix the problem, but it's worth a try. https://support.mozilla.org/kb/troubleshoot-mode-thunderbird

Do you have the Provider for Google Calendar add-on installed? If so, remove it. A Google Calendar can now be accessed natively via CalDAV, no add-on needed anymore. It's unlikely though that the old provider add-on is related to the crash.

Chances are that the crash isn't happening anymore in recent betas of Thunderbird. As a last resort, would you be willing to try a beta version? https://support.mozilla.org/en-US/kb/thunderbird-beta

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (6)

more options
more options

bp-d056d6b7-f763-42a1-a718-d22a20221003

more options

Zvolené řešení

This is a known problem. Unfortunately there is no solution yet, and possibly won't be any time soon. So there aren't very many options. One thing you can try is to start Thunderbird in Troubleshooting Mode. This probably will not fix the problem, but it's worth a try. https://support.mozilla.org/kb/troubleshoot-mode-thunderbird

Do you have the Provider for Google Calendar add-on installed? If so, remove it. A Google Calendar can now be accessed natively via CalDAV, no add-on needed anymore. It's unlikely though that the old provider add-on is related to the crash.

Chances are that the crash isn't happening anymore in recent betas of Thunderbird. As a last resort, would you be willing to try a beta version? https://support.mozilla.org/en-US/kb/thunderbird-beta

Upravil uživatel christ1 dne

more options

Thank you for helping. Troubleshooting Mode did not help. I would like to remove the Provider for calender before I try the beta-version. Can you guide me on how to remove it?

more options

I tried the beta version and it is working -Thank you :)

more options
I would like to remove the Provider for calender before I try the beta-version. Can you guide me on how to remove it?

You should be able to remove it via the Add-ons Manager.