Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Firefox not working, at all.

  • 2 odpovědi
  • 0 má tento problém
  • 4 zobrazení
  • Poslední odpověď od VFWilliamsRed1

VFWilliamsRed1
VFWilliamsRed1
more options

Downloaded Firefox and installed on a new Acer laptop with Windows 11 as I do not really like Edge. Did what needed to get it installed and running. Seemed it was good, but when I try to open Firefox, it just does not work. I cannot even access the setting tab. It opens to a tab, and when I try to enter anything in the address bar, it shows no load arrow and hitting enter does nothing either. I have tried uninstall and re-install and cleared all Mozilla and Firefox files when re-installing.

Downloaded Firefox and installed on a new Acer laptop with Windows 11 as I do not really like Edge. Did what needed to get it installed and running. Seemed it was good, but when I try to open Firefox, it just does not work. I cannot even access the setting tab. It opens to a tab, and when I try to enter anything in the address bar, it shows no load arrow and hitting enter does nothing either. I have tried uninstall and re-install and cleared all Mozilla and Firefox files when re-installing.

Všechny odpovědi (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options
  1. Visit https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. Go to the section Visual Studio 2015, 2017, 2019, and 2022, and download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
VFWilliamsRed1
VFWilliamsRed1 Autor dotazu
more options

TyDraniu said
# Visit https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  1. Go to the section Visual Studio 2015, 2017, 2019, and 2022, and download the following executable file: vc_redist.x64.exe
  2. Install this file
  3. Restart the computer and run Firefox

Tried that and still nothing. Not sure what is wrong, but I have never had this issue before. I have installed it on other laptops and desktops with no issues.