Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox unable to play live streams, after installing Media Feature Pack

  • 3 odpovědi
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od James

more options

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling.

Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine.

And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution.

Any further insight or solutions would be appreciated.

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling. Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine. And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution. Any further insight or solutions would be appreciated.

Zvolené řešení

Dropa said

Then you need to contact the site where your getting that "Media Feature Pack" for support on their software.

So you want the OP to contact Microsoft for support since that is where you get it from as you can see by this article https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

timon.lammers said

I am aware of needing a Media Feature Pack, which is installed.

You have a N or KN edition of Windows? and if so, you installed based on Windows support articles like Media Feature Pack for Windows N

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (3)

more options
more options

I have worked and looked through all the above articles. I am aware of needing a Media Feature Pack, which is installed. Other browsers are using this to stream, however, Firefox seems unable to.

more options

Zvolené řešení

Dropa said

Then you need to contact the site where your getting that "Media Feature Pack" for support on their software.

So you want the OP to contact Microsoft for support since that is where you get it from as you can see by this article https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

timon.lammers said

I am aware of needing a Media Feature Pack, which is installed.

You have a N or KN edition of Windows? and if so, you installed based on Windows support articles like Media Feature Pack for Windows N