Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Junk mail error

  • 1 odpověď
  • 0 má tento problém
  • 2 zobrazení
  • Poslední odpověď od Matt

gojo
gojo
more options

My sister-in-law has been sending me a daily email for 15 years, and it has always gone to my inbox. Now, all of a sudden, it is going to Junk (as are a number of other regular correspondents). I have been marking her email as Not Junk for a month now, and it's still going to Junk. I understand that Thunderbird "learns," but how long does the lesson take?

My sister-in-law has been sending me a daily email for 15 years, and it has always gone to my inbox. Now, all of a sudden, it is going to Junk (as are a number of other regular correspondents). I have been marking her email as Not Junk for a month now, and it's still going to Junk. I understand that Thunderbird "learns," but how long does the lesson take?

Všechny odpovědi (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If it is your mail provider or antivirus product doing the placement then Thunderbird is not going to learn. Do the emails in the junk have the red flame icon for a junk message? or is it greyed out?

Upravil uživatel Matt dne