Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Cannot log into firefox

  • 2 odpovědi
  • 0 má tento problém
  • 7 zobrazení
  • Poslední odpověď od gridsleep

gridsleep
gridsleep
more options

My Windows 10 computer died yesterday and I have only an old Windows XP computer at the moment. The best it can run is Firefox 52.9. I cannot log into my Firefox account to sync the settings and favorites. The wait spinner just sits there and the login page never shows, whether it is in about: or in mozilla.com. Is there any way to log in to sync the browser or should I just forget about it? This message is being texted from an Android phone, painfully slowly. I loathe texting. Thanks for your time.

My Windows 10 computer died yesterday and I have only an old Windows XP computer at the moment. The best it can run is Firefox 52.9. I cannot log into my Firefox account to sync the settings and favorites. The wait spinner just sits there and the login page never shows, whether it is in about: or in mozilla.com. Is there any way to log in to sync the browser or should I just forget about it? This message is being texted from an Android phone, painfully slowly. I loathe texting. Thanks for your time.

Všechny odpovědi (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm not sure if the Firefox Account website still supports XP for logging in, I think that Sync will work, but logging in could be a problem.

Did you check if its hard drive is still healthy by trying to connect the drive via a USB interface ?

gridsleep
gridsleep Autor dotazu
more options

Sync requires being logged into Firefox. How would a user be allowed access to personal data on the server without identity validation? I am sure the drives are all right, but I do not have a USB adapter for a 2" drive, nor would that serve any purpose in this situation. This old version of Firefox cannot simply grab data from a user directory that was in another computer that was using a more advanced operating system. If this old version of Firefox can't log in then I will simply learn to live with it.