Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Email won't send

  • 2 odpovědi
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od brisboy1998

brisboy1998
brisboy1998
more options

Lately, I have been receiving error message "Sending of the message failed. The message could not be sent because the connection to Outgoing Server (SMTP) mail.iinet.net.au timed out. Try again." I have checked the settings and they are correct. The message will send using iinet webmail, but not with Thunderbird, so the problem appears to be with Thunderbird. These are usually emails with an attachment (even small). The sending of the email stalls aroung 35%, before the message appears. I am using version 102.13.0 (64 bit). I am using Windows 10 with ESET Security. Tried sending with without ESET protection which made no difference. Can you please help?

Lately, I have been receiving error message "Sending of the message failed. The message could not be sent because the connection to Outgoing Server (SMTP) mail.iinet.net.au timed out. Try again." I have checked the settings and they are correct. The message will send using iinet webmail, but not with Thunderbird, so the problem appears to be with Thunderbird. These are usually emails with an attachment (even small). The sending of the email stalls aroung 35%, before the message appears. I am using version 102.13.0 (64 bit). I am using Windows 10 with ESET Security. Tried sending with without ESET protection which made no difference. Can you please help?

Všechny odpovědi (2)

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows 10 in safe mode with networking enabled. Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

Beyond that, see https://support.mozilla.org/kb/cannot-send-messages

Upravil uživatel christ1 dne

brisboy1998
brisboy1998 Autor dotazu
more options

Thanks - I will try that if the problem persists