Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Damaged / Corrupted Folder

  • 1 odpověď
  • 0 má tento problém
  • 4 zobrazení
  • Poslední odpověď od david

Thomas J Meehan
Thomas J Meehan
more options

The problem I am requesting assistance with is that a number of my mail folders have been "corrupted/damaged". Once a folder is "damaged" I can no longer delete or rename the folder.

The icons for mail folders are normally displayed as yellow. I can delete and rename these "normal" folders using the menu displayed by a right click or by changing the name in the "Properties" name field menu.

A visible clue that a folder is "damaged" is that the folder icon is displayed as purple instead of yellow. When I right click on a "damaged" folder the options to delete and rename do not' appear in the menu displayed. Additionally I can not change the name of the folder by changing the content of the name field in the "Properties" menu, I have tried to use the repair option that is displayed in the "Properties" menu, but has no effect.

I am running the most recent level of Thunder (102.14.0 (64-bit) on a Surface machine running Windows 11 Home, Verson 22H2, OS Build 22621.1992. Any assistance welcome. Tx Tom Thomas J Meehan [removed emails from public]

The problem I am requesting assistance with is that a number of my mail folders have been "corrupted/damaged". Once a folder is "damaged" I can no longer delete or rename the folder. The icons for mail folders are normally displayed as yellow. I can delete and rename these "normal" folders using the menu displayed by a right click or by changing the name in the "Properties" name field menu. A visible clue that a folder is "damaged" is that the folder icon is displayed as purple instead of yellow. When I right click on a "damaged" folder the options to delete and rename do not' appear in the menu displayed. Additionally I can not change the name of the folder by changing the content of the name field in the "Properties" menu, I have tried to use the repair option that is displayed in the "Properties" menu, but has no effect. I am running the most recent level of Thunder (102.14.0 (64-bit) on a Surface machine running Windows 11 Home, Verson 22H2, OS Build 22621.1992. Any assistance welcome. Tx Tom Thomas J Meehan [removed emails from public]
Přiložené obrázky

Upravil uživatel James dne

Všechny odpovědi (1)

david
david
  • Top 10 Contributor
more options

One possibility would be to upgrade to the release version, which is 115. That's no guarantee of a fix for your issue, as I have not encountered others reporting that problem.