Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Google Sheets - Scrolling Issue

  • 9 odpovědí
  • 22 má tento problém
  • 1142 zobrazení
  • Poslední odpověď od paul257

more options

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Zvolené řešení

I disabled the Logitech SetPoint addon and the problem was solved.

Přečíst dotaz v kontextu 👍 32

Všechny odpovědi (9)

more options

Does it still happen in Troubleshoot Mode?

more options

It DOES NOT happen in troubleshoot mode, when I restart it back in regular mode it still happens. It's really frustrating.

Upravil uživatel Maria Quetell dne

more options

I have the same issue as of yesterday as well. The one solution that works for me is opening up a private Firefox browser. I tried clearing my cache and refreshing as well and neither worked.

more options

Zvolené řešení

I disabled the Logitech SetPoint addon and the problem was solved.

more options

@Sean's solution worked for me (disabling the Logitec Setpoint extension)

more options

@Sean's solution worked for me too. Too bad that Mozilla and/or Logitech can't seem to fix this. My mouse works correctly in Chrome and Edge.

more options

Does it still happen with the ESR version (115)?

more options

Sean Thomas said

I disabled the Logitech SetPoint addon and the problem was solved.

This worked for me too!

NOTE: I disabled all Logitech apps in Windows including SetPoint, but that did not help--only disabling the addon in Firefox worked.

Upravil uživatel SteviE dne

more options

I have the same problem, but also with an Apple Magic mouse, as well as my Logitec mice. The problem happened all on the same date, on all computers, using Firefox and Google Sheets.