Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Thunderbird not receiving emails with attachments

  • 1 odpověď
  • 0 má tento problém
  • 2 zobrazení
  • Poslední odpověď od Matt

Kumar
Kumar
more options

Hello,

I've been encountering an issue with my Thunderbird email client for my Office365 account. Specifically, I'm unable to receive emails containing attachments in Thunderbird. However, when I log in to the Office365 webmail interface, I can access these emails without any problems. It seems that I'm receiving emails without attachments just fine, but there's an issue specifically with emails that have attachments.

I would really appreciate any assistance you could provide in resolving this matter.

Thank you for your help.

Best regards,

Hello, I've been encountering an issue with my Thunderbird email client for my Office365 account. Specifically, I'm unable to receive emails containing attachments in Thunderbird. However, when I log in to the Office365 webmail interface, I can access these emails without any problems. It seems that I'm receiving emails without attachments just fine, but there's an issue specifically with emails that have attachments. I would really appreciate any assistance you could provide in resolving this matter. Thank you for your help. Best regards,

Všechny odpovědi (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To begin diagnosing this, please disable any email scanner in your antivirus product and try again. They are quite good at messing up at the first hurdle when email has attachments.