Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Thunderbird will not send emails

  • 2 odpovědi
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od John Crellin

John Crellin
John Crellin
more options

Since changing my email password on my BT Mail server, Thunderbird will not send emails. I get a popup saying Sending and a blue line which never completes. When I cancel it I get the following:

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

There is no password change option on the Outgoing Server (SMTP). Connection Security is set to SSL/TLS and Authentication method is "Normal Password".

I can receive emails with no problems.

Since changing my email password on my BT Mail server, Thunderbird will not send emails. I get a popup saying Sending and a blue line which never completes. When I cancel it I get the following: ''Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.'' There is no password change option on the Outgoing Server (SMTP). Connection Security is set to SSL/TLS and Authentication method is "Normal Password". I can receive emails with no problems.

Zvolené řešení

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Passwords are managed and stored encrypted. Account settings are essentially public knowledge and require no special storage. Hence none of the account settings dialogs have manage password options. They are reserved for the password manager.

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Zvolené řešení

https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

Passwords are managed and stored encrypted. Account settings are essentially public knowledge and require no special storage. Hence none of the account settings dialogs have manage password options. They are reserved for the password manager.

John Crellin
John Crellin Autor dotazu
more options

Thank you for thje link which enabled me to edit the TB password. However it did not work for Betterbird which I also have installed because of an issue with TB regarding Threading. There is no Settings option for BB, only Account Settings ,which does not provide access to Password Manager. Can you offer a solution to this?