Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Can't get an old profile loading on a fresh install

  • 5 odpovědí
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od sportspunterau

more options

Trying to use my old profile on a fresh install.

After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible.

So I did the following:

1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it

When I started thunderbird, I was just expecting it to load with my old profile.

Instead, I got the Account Setup screen.

I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process.

Any suggestions for just getting mozilla to start and load my old profile please?

Trying to use my old profile on a fresh install. After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible. So I did the following: 1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it When I started thunderbird, I was just expecting it to load with my old profile. Instead, I got the Account Setup screen. I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process. Any suggestions for just getting mozilla to start and load my old profile please?

Zvolené řešení

i finally worked it out. there was a folder inside the profiles folder .... you can see it in the image above the j9yblahblah.slt directory .. I needed to choose it as the folder, not it's parent :)

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (5)

more options

- click help>troubleshootinginformation - scroll down to 'profiles' and click 'about:profiles' - click the 'create profile' button in upper left - click next - enter name for the profile, such as, 'oldprofile' - click the 'choose' button to locate and select your old profile - click ok

If it starts with a prompt for email account, that may be an indicator that thunderbird had problems with the profile.

Pomohla vám tato odpověď?

more options

I did what you suggested, and closed Thunderbird.

When I started it up again, I get a "blank" Thunderbird, as in the screen shot

Pomohla vám tato odpověď?

more options

i'm pretty sure i've got the root of the profile folder correct.... but just to make sure, is this what it should look like?

Pomohla vám tato odpověď?

more options

Yes, that looks like a profile. You might browse the Imapmail folder for IMAP accounts and the Mail folder for POP accounts and local folders. You addressbook should also appear in the profile root as abook.sqlite.

Pomohla vám tato odpověď?

more options

Zvolené řešení

i finally worked it out. there was a folder inside the profiles folder .... you can see it in the image above the j9yblahblah.slt directory .. I needed to choose it as the folder, not it's parent :)

Upravil uživatel sportspunterau dne

Pomohla vám tato odpověď?

Položit dotaz

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.