Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Logging on to Mozilla Thunderbird extremely slow on win10

  • 3 odpovědi
  • 0 má tento problém
  • 3 zobrazení
  • Poslední odpověď od Wayne Mery

more options

Recently logging on to my email is very frustrating. Message comes up "Thunderbird not responding"

It can take up to 20 minutes to open and read my emails. Can you explain why this has become a problem. My son uses this programme and he is having the same problems trying to open and read his emails. I have just renewed my annual subscription, and I would be grateful if you could help with this problem. Many thanks. Jean.

Recently logging on to my email is very frustrating. Message comes up "Thunderbird not responding" It can take up to 20 minutes to open and read my emails. Can you explain why this has become a problem. My son uses this programme and he is having the same problems trying to open and read his emails. I have just renewed my annual subscription, and I would be grateful if you could help with this problem. Many thanks. Jean.

Upravil uživatel Wayne Mery dne

Všechny odpovědi (3)

more options

This is usually a network problem and may change from day to day. Sometimes closing and restarting Thunderbird helps, or shutting PC down and restarting When check mail, Thunderbird does nothing except sit and wait for a response from the mail server.

Pomohla vám tato odpověď?

more options

David. Thank you for your advice. It is slightly better but as you say, it depends on different times of the day etc. My laptop is 8 years old and the battery no longer holds its charge unless I have it plugged in always. However, everything else is not slow to access, only Thunderbird. I need a lot of patience! I will keep trying as I was happy with Thunderbird in the past. Jean.

Pomohla vám tato odpověď?

more options

Thank you for your donation.

Please state your version number and model of laptop. Is it better if you start Windows in safe mode with networking enabled? https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Pomohla vám tato odpověď?

Položit dotaz

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.