Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Sync not working

  • 3 odpovědi
  • 0 má tento problém
  • Poslední odpověď od frisée

more options

This is a specific problem that started a few days ago. I sync between my Mac and my iPhone. It's worked perfectly for years, and still does so with two (iCloud, Gmail) of my three accounts. With the Thunderbird account, however, when I delete a message on my Mac, the message is not deleted on my phone. If I delete a message on my phone, sync works and the message is deleted on my Mac.

This is a specific problem that started a few days ago. I sync between my Mac and my iPhone. It's worked perfectly for years, and still does so with two (iCloud, Gmail) of my three accounts. With the Thunderbird account, however, when I delete a message on my Mac, the message is not deleted on my phone. If I delete a message on my phone, sync works and the message is deleted on my Mac.

Všechny odpovědi (3)

more options

Thunderbird is an email client and not an email account. Using IMAP (which it seems to be that you are), emails are synchronised between the email client and the email server. So that someone might be able to help you, would you state the email provider in case it's a known issue. Thanks.

Pomohla vám tato odpověď?

more options

Thanks a lot for your feedback, arlev. Yes, I was planning to contact my provider, but decided to delete and reinstall the mail account first. That appears to have solved the problem. I really appreciate your time and assistance. And apologies for misnaming Thunderbird ;-) Have a great festive season and new year.

Pomohla vám tato odpověď?

more options

Might have been a glitch somewhere along the line. Glad it's working for you

Pomohla vám tato odpověď?

Položit dotaz

Pro přidání odpovědi se musíte přihlásit ke svému účtu. Pokud dosud nemáte účet, položte nový dotaz.