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Message count is one more than the number of messages actually displayed

  • 3 odpovědi
  • 0 má tento problém
  • 13 zobrazení
  • Poslední odpověď od flshope

flshope
flshope
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Thunderbird is showing a message count as one more than number actually displayed in the inbox. This is occurring for only one of four email accounts. I did search the forum but didn't turn up anything similar. I tried clearing the startup cache under Troubleshooting Information. I also restarted Thunderbird several times. If I select all messages in the inbox, the selected number is always one less than the total count. I tried deleting 3000 messages from the Trash file followed by Thunderbird restart. A daily machine cold restart has not changed the situation. I always empty the inbox before powering off for the night, but after all messages are deleted, the message count still shows 1. I have noticed the problem for about the last week.

The message count discrepancy doesn't seem to be causing any other problems. I just worry about anomalies. Any ideas? Thank you.

Thunderbird is showing a message count as one more than number actually displayed in the inbox. This is occurring for only one of four email accounts. I did search the forum but didn't turn up anything similar. I tried clearing the startup cache under Troubleshooting Information. I also restarted Thunderbird several times. If I select all messages in the inbox, the selected number is always one less than the total count. I tried deleting 3000 messages from the Trash file followed by Thunderbird restart. A daily machine cold restart has not changed the situation. I always empty the inbox before powering off for the night, but after all messages are deleted, the message count still shows 1. I have noticed the problem for about the last week. The message count discrepancy doesn't seem to be causing any other problems. I just worry about anomalies. Any ideas? Thank you.

Zvolené řešení

Never mind. I went to View/Threads/Ignored Threads and a nondisplayed message suddenly appeared. Message count is now as expected.

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Všechny odpovědi (3)

flshope
flshope Autor dotazu
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I should have included the following in my original message:

Thunderbird version 128.7.0esr (64-bit) OS: Debian 12.9 

      Linux Pogo2011d 6.1.0-31-amd64

Pomohla vám tato odpověď?

DavidGG
DavidGG
  • Top 10 Contributor
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Unlikely, but his could happen if you have some Quick Filter options selected that would cause all messages but one to match the criteria.

A more likely reason would be that the folder index has erroneous info, which you may fix by re-creating it: right-click on the folder, choose Properties, then click Repair Folder.

Pomohla vám tato odpověď?

flshope
flshope Autor dotazu
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Zvolené řešení

Never mind. I went to View/Threads/Ignored Threads and a nondisplayed message suddenly appeared. Message count is now as expected.

Pomohla vám tato odpověď?

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