We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

I can't download a theme because the download button is grey

  • 2 odpovědi
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od the-edmeister

more options

I can't download a theme for Firefox. The Download button is gray and when I click it a drop down menu appears:"To install this add-on and thousands more, get Firefox, a free and open web browser from Mozilla. Learn more about Firefox or download anyway." Even though I have Firefox.

I can't download a theme for Firefox. The Download button is gray and when I click it a drop down menu appears:"To install this add-on and thousands more, get Firefox, a free and open web browser from Mozilla. Learn more about Firefox or download anyway." Even though I have Firefox.

Všechny odpovědi (2)

more options

Your UserAgent string in Firefox is messed up by another program that you installed, and the addons website doesn't know which version of Firefox you are using. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter If you see the warning, you can confirm that you want to access that page. Filter = general.useragent. Right-click the preferences that are bold, one line at a time, and select Reset, Then restart Firefox

more options

Thank you so much!