Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

i think that cert8.db has deleted itself off my laptop

  • 1 odpověď
  • 76 má tento problém
  • 6 zobrazení
  • Poslední odpověď od cor-el

more options

every time that i open firefox, i get an alert that says that it could not initialize the security component, and when i log onto websites like facebook, i get another message that says that it cant connect securely because the ssl protocol has been disabled, and i cant find the cert8.db thing in any part of my laptop, and ive done various searches

This happened

Every time Firefox opened

== i uninstalled and the re installed firefox

every time that i open firefox, i get an alert that says that it could not initialize the security component, and when i log onto websites like facebook, i get another message that says that it cant connect securely because the ssl protocol has been disabled, and i cant find the cert8.db thing in any part of my laptop, and ive done various searches == This happened == Every time Firefox opened == i uninstalled and the re installed firefox

Všechny odpovědi (1)

more options

If you can't find cert8.db in the Firefox Profile Folder then try a new profile. Help > Troubleshooting Information > Profile Directory > Open Containing folder

Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]]

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox