Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

after installing 3.6.10 firefox does not open selected web pages just gives garbage web pages at random. Had to use explorer just to get here

  • 1 odpověď
  • 10 má tento problém
  • 5 zobrazení
  • Poslední odpověď od TonyE

more options

after updating to 3.6.10 firefox loads wrong web pages. Had to use explorer to get help. All web pages won't load just bookmarked pages.

after updating to 3.6.10 firefox loads wrong web pages. Had to use explorer to get help. All web pages won't load just bookmarked pages.

Všechny odpovědi (1)

more options

Can you clarify something. Is it just bookmarks that you are having problems with, or do you get this problem when clicking on links or typing an address in the location bar.

If it is just bookmarks, a possible cause is a damaged places.sqlite file (the file that stores bookmarks), for details on how to fix that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

If it is clicking on links, being re-directed on search engines etc, then this can be caused by malware. Try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are: