Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Every time I try to use Netflix instant play the browser closes with no explanation.

  • 3 odpovědi
  • 71 má tento problém
  • 4 zobrazení
  • Poslední odpověď od KMSFirefox

more options

Every time I click on a link for a Netflix instant-play movie, the browser instantly closes all windows and tabs (quits, in fact) with no explanation. The rest of the processes on the computer are not noticeably disturbed. I use Firefox version 3.6.3 on a MacBook running Mac OS X version 10.4.11, and 1 GB of RAM is available; all of these parameters meet the system requirements listed on Netflix's website. Furthermore, my Microsoft Silverlight is fully updated. Any advice?

Every time I click on a link for a Netflix instant-play movie, the browser instantly closes all windows and tabs (quits, in fact) with no explanation. The rest of the processes on the computer are not noticeably disturbed. I use Firefox version 3.6.3 on a MacBook running Mac OS X version 10.4.11, and 1 GB of RAM is available; all of these parameters meet the system requirements listed on Netflix's website. Furthermore, my Microsoft Silverlight is fully updated. Any advice?

Všechny odpovědi (3)

more options

www.microsoft.com/getsilverlight/ Try updating to the new silverlight edition. I had it up to date yesterday and it didnt work. i reinstalled today and fixed the problem for me.

Upravil uživatel offersoul dne

more options

I have had the same issue for a couple of weeks. Safari and Firefox close when trying to play instantly. Firefox 3.6.16, Mac OSX 10.4.11, intel processor, 2GB memory. Updating to the latest version of Silverlight and a restart took care of the issue.

Upravil uživatel o57marthas dne

more options

Offersoul, you are a godsend! I had the same problem with firefox 3.6.19. I called Netflix, firefox, apple, and no one seemed to have an answer for me, but after digging around on here I finally found someone with an answer. You rock!