We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

When I download, as soon as the download is complete, it just disappears and the download window is empty.

  • 4 odpovědi
  • 11 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

more options

Whenever I download an updated version of software, the "Download" window opens, the progress is shown, until complete. Then the window goes blank, and the downloaded file seems to have disappeared. There is no opportunity to "Install". I am using Windows XP, and Firefox 3.6.15. This has been happening for several months. I just tried to download an update to a plug in a few minutes ago, and it happened again.

Whenever I download an updated version of software, the "Download" window opens, the progress is shown, until complete. Then the window goes blank, and the downloaded file seems to have disappeared. There is no opportunity to "Install". I am using Windows XP, and Firefox 3.6.15. This has been happening for several months. I just tried to download an update to a plug in a few minutes ago, and it happened again.

Všechny odpovědi (4)

more options

Tools > Options > Privacy > History: "Remember download history"

more options

Thank you. It works!

more options

No, it doesn't.

more options

You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"

  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Permanent Private Browsing mode"

Delete the file downloads.sqlite in the Profile Folder in case there is a problem with the file See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).