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How come Netflix will not work on my firefox but will work on my old Internet Explorer 6?

  • 1 odpověď
  • 14 má tento problém
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  • Poslední odpověď od Thygoddess

Thygoddess
Thygoddess
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This could be one of the weirdest things ever. Even Netflix support is stumped. Note that everything worked fine yesterday.

I tried viewing movies on Netflix (canada). I get taken to a system requirement page. Puzzled, I uninstall and reinstall Silverlight through the microsoft website. It doesn't change a thing. I try uninstalling Silverlight and then getting the Silverlight install prompt through Netflix. It never comes up. I get that crazy idea of trying out to see if I will get the prompt on IE6 (I never update it. Why would I? I have Firefox!). And I get the prompt. It installs just fine and I can view movies there! So I try to see if it would've fixed the Firefox problem.

It hasn't. It's as if their website doesn't recognize Firefox6 as meeting the basic requirements. I called back Netflix at this point and they told me to ask you Mozilla folks to see if you have any idea. I'm absolutely startled. Any idea?

This could be one of the weirdest things ever. Even Netflix support is stumped. Note that everything worked fine yesterday. I tried viewing movies on Netflix (canada). I get taken to a system requirement page. Puzzled, I uninstall and reinstall Silverlight through the microsoft website. It doesn't change a thing. I try uninstalling Silverlight and then getting the Silverlight install prompt through Netflix. It never comes up. I get that crazy idea of trying out to see if I will get the prompt on IE6 (I never update it. Why would I? I have Firefox!). And I get the prompt. It installs just fine and I can view movies there! So I try to see if it would've fixed the Firefox problem. It hasn't. It's as if their website doesn't recognize Firefox6 as meeting the basic requirements. I called back Netflix at this point and they told me to ask you Mozilla folks to see if you have any idea. I'm absolutely startled. Any idea?

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Thygoddess
Thygoddess Autor dotazu
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To add a new thing I discovered: I have just downgraded to Firefox 5. Now Netflix works fine.

What on earth is going on?