Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Strange non-fatal message when Firefox 6.02 starts in Win XP Pro x64

  • 1 odpověď
  • 69 má tento problém
  • 3 zobrazení
  • Poslední odpověď od elmo7sharp9

more options

Since updating to version 6.02, a non-fatal message appears when starting Firefox. Message is: "Using registry key: Software\AppDataLow\1fd1c56". Clicking "OK" results in Firefox loading. Frequent page redirects to random sites. No change after backing up profile with Mozbackup 1.51, uninstalling/reinstalling Firefox, then restoring profile from Mozbackup. Modest improvement after regedit deletion of registry key, but it reappears. Malwarebytes found and removed Win32:Adrotator, but problem persists.

Since updating to version 6.02, a non-fatal message appears when starting Firefox. Message is: "Using registry key: Software\AppDataLow\1fd1c56". Clicking "OK" results in Firefox loading. Frequent page redirects to random sites. No change after backing up profile with Mozbackup 1.51, uninstalling/reinstalling Firefox, then restoring profile from Mozbackup. Modest improvement after regedit deletion of registry key, but it reappears. Malwarebytes found and removed Win32:Adrotator, but problem persists.

Upravil uživatel LeRoy3rd dne

Všechny odpovědi (1)

more options

On Firefox 7.0.1 on Windows XP, I found a mysterious "z 4.6.7.6" addon that was causing the problem. The "z 4.6.7.6 add-on" doesn't have an Uninstall feature, so I typed "about:support" in the address bar and looked up the extension ID. I then deleted the folder "C:\Program Files\Mozilla Firefox\Extensions\<Extension ID>" and restarted Firefox. The add-on was gone and so was the problem!