Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

When I open a second browser window, I get error messages and a non working browser window.

  • 2 odpovědi
  • 2 mají tento problém
  • 3 zobrazení
  • Poslední odpověď od PARSQUIRE

PARSQUIRE
PARSQUIRE
more options

The messages are: "Exc in ev handl: TypeError: brw is undefined" in a small window labelled '[JavaScript Application] and, after clicking "OK" in that small window, a browser window opens with none of my saved options and the following: "bitsMarkingCollection.init():TypeError: this.gBrowser.browsers[i] is undefined" in an error box labelled "Wired-Marker". Upon clicking OK, the new window doesn't work properly

If I open a third window, while the second one remains opened, there's no problem.

The messages are: "Exc in ev handl: TypeError: brw is undefined" in a small window labelled '[JavaScript Application] and, after clicking "OK" in that small window, a browser window opens with none of my saved options and the following: "bitsMarkingCollection.init():TypeError: this.gBrowser.browsers[i] is undefined" in an error box labelled "Wired-Marker". Upon clicking OK, the new window doesn't work properly If I open a third window, while the second one remains opened, there's no problem.

Zvolené řešení

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (2)

the-edmeister
the-edmeister
  • Moderator
more options

Zvolené řešení

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4/5/6/7 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

PARSQUIRE
PARSQUIRE Autor dotazu
more options

It was a lot of work and the add on that was at the root of the problem was a surprise to me but, your suggestion worked and I appreciate your prompt post and your help. Thanks.