Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Every time i try to re-open firefox, it says i have an existing firefox still running that isn't responding and i need to close that or restart my system.

  • 1 odpověď
  • 3 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od SafeBrowser

more options

I close down Firefox and try to re-open it. When i do, i get this....

Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

I close down Firefox and try to re-open it. When i do, i get this.... Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

Všechny odpovědi (1)

more options

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Upravil uživatel SafeBrowser dne