Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox crashes

  • 1 odpověď
  • 2 mají tento problém
  • 14 zobrazení
  • Poslední odpověď od cor-el

more options

Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

Všechny odpovědi (1)

more options

See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).