Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Installed CC Cleaner. It screwed up my Firefox. I removed CC Cleaner but Firefox is still screwed. Can't do hotmail or gmail in Firefox

  • 6 odpovědí
  • 22 má tento problém
  • 5 zobrazení
  • Poslední odpověď od cor-el

more options

I installed CC Cleaner and ran cleaner and registry.

Now I can't use firefox on a variety of sites. They may load, but they don't function properly. I allowed all javascripts, but still I can see my landing page (e.g. can log into hotmail) but can't go further (e.g., can't get into inbox)

I unistalled CC Cleaner, but the problems remain.

What settings must I change to get back? System restore does not apply, and I can read my emails in IE (which I despise doing), so how do I reset or correct my Firefox settings? I've tried, but not been successful. Thanks!!

I installed CC Cleaner and ran cleaner and registry. Now I can't use firefox on a variety of sites. They may load, but they don't function properly. I allowed all javascripts, but still I can see my landing page (e.g. can log into hotmail) but can't go further (e.g., can't get into inbox) I unistalled CC Cleaner, but the problems remain. What settings must I change to get back? System restore does not apply, and I can read my emails in IE (which I despise doing), so how do I reset or correct my Firefox settings? I've tried, but not been successful. Thanks!!

Zvolené řešení

You're welcome

Přečíst dotaz v kontextu 👍 0

Všechny odpovědi (6)

more options
more options

Thank you, "the-edmeister". This solution did work. Unfortunately, it requires that I move all bookmarks, reinstall no-script and other add-ons, etc.

Is there a menu option or process similar to 'system restore' by which I could go back to yesterday's firefox settings?

Thanks again. I now have a working solution!!

more options

I'm glad it was that easy to solve. Those "cleaner" programs can be pretty destructive.

See this support article.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

more options

That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
more options

yes!! Thank you "cor-el". That solved my problem and allows me to keep everything as is.

Thanks so much to both of you!!!

more options

Zvolené řešení

You're welcome