Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Tried upgrading to version 9.0.1 for Windows. Was able to download the upgrade but I keep getting the message "Your computer must be restarted to complete upgrade of Firefox. Do you want to reboot now?" Ran out of suggested solutions...please help.

  • 2 odpovědi
  • 22 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

yeveca
yeveca
more options

I've tried rebooting mulitple times. I've uninstalled/reinstalled only to get the same message. I tried the "cor-el" suggested solution of deleting the (C:\Program Files\Mozilla Firefox\) first but was unable to delete the file "{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}" as access is denied. I even tried deleting the "parent.lock" file only there isn't one in my profile folder. I believe I've now exhausted all current suggestions. Please help!

I've tried rebooting mulitple times. I've uninstalled/reinstalled only to get the same message. I tried the "cor-el" suggested solution of deleting the (C:\Program Files\Mozilla Firefox\) first but was unable to delete the file "{CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}" as access is denied. I even tried deleting the "parent.lock" file only there isn't one in my profile folder. I believe I've now exhausted all current suggestions. Please help!

Všechny odpovědi (2)

Tim
Tim
more options

Were you ever able to delete {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA}? If not, try downloading Unlocker and seeing what application has a hold of it. (http://www.emptyloop.com/unlocker/)

FYI - I also emailed one of the peers on the installer for insight on what we can check as I have seen several reports on the forums lately with similar issues.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is one of the Java Console extensions.

See: