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Why can't I access to any of the pulldown menus at the top of the screen?

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I was having trouble with Firefox hanging (mac OSX 10.6.8, Firefox 3.6), so I updated to the latest (9.1? I can't get to the menu, but your site says my browser is up to date). Now Firefox is both hanging, seemingly for being open too long, and I can't get open any of the pulldown menus (file/edit/view/history/etc). I closed and restarted and it hasn't helped?

I was having trouble with Firefox hanging (mac OSX 10.6.8, Firefox 3.6), so I updated to the latest (9.1? I can't get to the menu, but your site says my browser is up to date). Now Firefox is both hanging, seemingly for being open too long, and I can't get open any of the pulldown menus (file/edit/view/history/etc). I closed and restarted and it hasn't helped?

Všechny odpovědi (6)

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Try to repair the disk permissions:

You can also try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

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Now I can get to pulldown menus. But Firefox is still hanging if I leave it alone for too long.

I repaired disk permissions. I also turned this machine into an external hard drive and used another to repair the disk. Neither helped. I also ran Drive Genius 2 in my machine to repair permissions. Didn't make a difference. Then I turned this machine into an external hard drive again and used Drive Genius 2 to rebuild the disk. Didn't make a difference.

I also removed the Firefox plist file.

Any other suggestions?

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Download a new copy of Firefox and move the current version to the trash to do a clean reinstall.

You can find the latest Firefox release in all languages and for all Operating Systems here:

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if I trash my current firefox will I lose all my bookmarks, add-ons, and preferences? How can I save those?

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Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

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Tried everything. Firefox is still hanging up.

Most recently, I closed Firefox, put it in the trash, put the plist in the trash, emptied the trash, ran the "repair disk permissions" function on Disk Utility, emptied trash, restarted computer as a remote hard drive to run "disk repair" on Disk Utility, and then rebuilt disc via Drive Genius 2. Then I restarted the computer, downloaded Firefox through Safari, and re-installed.

Anything else I can do?