Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Your Firefox profile cannot be loaded

  • 2 odpovědi
  • 8 má tento problém
  • 15 zobrazení
  • Poslední odpověď od peterrydh

more options

Firefox 10.0.2 works for administrator but not for user. The user gets at start of Firefox: "Your Firefox profile cannot be loaded. It may be missing or inaccessible" Firefox do not load more. Crash report. Administrator gets question on import settings and data, but for the user firefox do not get so far. It crashes after the OK to "profile cannot be loaded". Full uninstall is of no use. Running on windows xp sp3

Firefox 10.0.2 works for administrator but not for user. The user gets at start of Firefox: "Your Firefox profile cannot be loaded. It may be missing or inaccessible" Firefox do not load more. Crash report. Administrator gets question on import settings and data, but for the user firefox do not get so far. It crashes after the OK to "profile cannot be loaded". Full uninstall is of no use. Running on windows xp sp3

Všechny odpovědi (2)

more options

Hi peterrydh,

You should take a look at this thread:

https://support.mozilla.org/en-US/questions/813663

The post from cor-el will give you some steps that you can attempt for recovery.

Hopefully this helps!

more options

The problem is not administrator or user. It has to do with redirection of the windows profile.

We redirect the windows profile to H:\Profil When firefox crashes, which it does for those who have this redirection, the folder H:\Profil\Application data\Mozilla\Firefox\Crash Reports are created. But there is no H:\Profil\Application data\Mozilla\Firefox\Profiles or H:\Profil\Application data\Mozilla\Firefox\profile.ini