Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Firefox crashes

  • 1 odpověď
  • 2 mají tento problém
  • 6 zobrazení
  • Poslední odpověď od John99

more options

When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears. The crash report says: Firefox has encountered an unexpected problem and has been closed. Can someone help me? Thanks

When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears. The crash report says: Firefox has encountered an unexpected problem and has been closed. Can someone help me? Thanks

Všechny odpovědi (1)

more options

It appears you have already read firefox crashes

Also try

  • starting in Firefox's safe mode, and whilst in safemode also delete all plugins.
  • creating and using a new clean profile

I personally do not understand your crash report but it is


If you get crashes in the new profile please paste the new Crash ID into the next post.