Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

firefox sync will not allow me to use existing account, button does nothing

  • 4 odpovědi
  • 27 má tento problém
  • 1 zobrazení
  • Poslední odpověď od HelloWorld

more options

Just upgraded from firefox 3... to 12.0 and I already have other machines running 12 with firefox sync. So on the new upgraded copy I pull down on tools/setup sync... and a window pops up with two buttons, 'Create a new account' and 'I have an Account'. The I have an account doesn't do anything ?

Do you have any suggestions ?

Just upgraded from firefox 3... to 12.0 and I already have other machines running 12 with firefox sync. So on the new upgraded copy I pull down on tools/setup sync... and a window pops up with two buttons, 'Create a new account' and 'I have an Account'. The I have an account doesn't do anything ? Do you have any suggestions ?

Všechny odpovědi (4)

more options

Just uninstall your firefox completely by looking here : Uninstall Firefox

Then, download the latest version and install it and see if it works because I think directly upgrading from 3 to 12 may be a problem.

Upravil uživatel Himanshu Garg dne

more options

Too much trouble right now, can't afford the time to reinstall all the addon's again. maybe on the next upgrade. Thanx

more options

See these posts for backup of all your firefox data : https://addons.mozilla.org/en-US/firefox/collections/chuck_baker/backups/

http://www.tucows.com/article/1610

Note : Please mark the problem as "Solved" if any reply helped you out.

more options

No, that's not the reason. I'm having the same problem on one machine that runs 12.0 and has always been upgraded with each version.