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In Firefox 15.0.1, jpegs don't display in body of email, even in older saved emails that were originally o.k. Photos display fine in Explorer.

  • 9 odpovědí
  • 1 má tento problém
  • 2 zobrazení
  • Poslední odpověď od marisak

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jpeg photos sent to me in emails don't display -- just get a torn page type box. Prior emails saved in folders are also affected. If I forward the email to an email account in Explorer they work fine.

jpeg photos sent to me in emails don't display -- just get a torn page type box. Prior emails saved in folders are also affected. If I forward the email to an email account in Explorer they work fine.

Všechny odpovědi (9)

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Which webmail site is this -- Yahoo, Hotmail, Gmail, etc.?

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Hello jscher2000, It's Yahoo, and I now think that the problem is with the email account and not Firefox. Do you have any suggestions? Thanks, Marisak

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There is an image setting hidden under Spam options. Can you check it? If you choose the Options link near the upper left of the page, you should be able to find it (see attached).

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I already have it set as you indicate: "Always show images, except in Spam folder." Is there something else I can/should do? You're very kind to try to help me.

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It is possible to block images on a site-by-site basis. This article describes where to check to see whether Firefox is blocking those images for that reason, as well as listing some other things to check: Fix problems that cause images to not show. Does anything there help?

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Thanks, but I had already tried these Firefox suggestions. I don't think it is a Firefox problem after all, since even when I load my Yahoo email account in Explorer the images don't display. Interestingly enough, when I forward them to my husband's Yahoo account, or my Google account, the jpegs display fine. This appears to be a somewhat new problem, and only in MY Yahoo email account. I have not knowingly made any changes to it in the last few weeks. I've tried to find suggestions in Yahoo's site and in my service provider's site (AT&T). No luck.

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If it affects all Yahoo accounts viewed on your computer or in your Windows account, you might check into whether your security software, "parental control" or other content filtering software, or Windows hosts file might be involved. If you use a privacy service (e.g., VPN or Anonymizer), that service might not be allowing them through for some reason.

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No children, no parental controls. My Yahoo account is affected on other computers as well.

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To jscher2000: Well, a miracle has occurred. As suddenly as the jpegs disappeared, they reappeared. I truly did not do anything new, make any changes even though I kept looking for something. So I will never understand what happened. I just want to thank you again for trying so hard to help me. Marisa