Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Windows 7 restarts in a guest profile after updating to Firefox 15.0.1

  • 1 odpověď
  • 2 mají tento problém
  • 4 zobrazení
  • Poslední odpověď od User6u65t

more options

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

Všechny odpovědi (1)

more options

I had the same problem. Went through a lot to try and get my profile back. Now it just happened again when updating 15.0.1 to 16.0.1.